Nature's Hardware LLC Cancellation and Returns policy:
Each prospective company carries their own cancellation/return policy. Nature's Hardware is not responsible for changes made by independent suppliers. Please see below for current specifics.
Nature's Hardware Cancellation Policy
Orders canceled or modified after 24 hours require a RGA (Return Goods Authorization) and are considered a return. After 24 hours they become subject to the manufacturer's specifications/rules, including stated restocking fees.
Restocking Fee Schedule by Manufacturer
Amerock
Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted with out one. Twenty-Five Percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Art In Stone
Non-Returnable.
Nature's Handles
Please call Nature's Handles (Toll Free: (866) 354-5337) to receive a RGA (Return Goods Authorization) number within 2 weeks of receipt of order prior to returning product. Twenty-Five percent (25%) restocking fees applies to all returns. Stock items can be exchanged for no charge (except shipping & handling) within 2 weeks of receipt of order. Custom products are not returnable. Defective products will be replaced. Nature's Handles comes with a 5-year guarantee on manufactures defects and workmanship.
Notting Hill
Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted with out one. Twenty Percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Providence Artworks
Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase Fifteen Percent (15%) restocking fee applies to all returns. Defective products will be replaced.
